FAQ

Find answers to common questions about patriotic apparel, shipping times, sizing, returns, order processing, and customer support at American Flag Shirts Co. We are committed to providing bold patriotic clothing and a smooth shopping experience for proud American customers nationwide.

Last updated: May 15, 2026

What products do you sell?

American Flag Shirts Co. offers patriotic apparel and American-inspired graphic clothing designed for proud Americans, veterans, military families, and supporters of freedom and country.

Are your products made-to-order?

Yes. All products are made-to-order specifically for each customer purchase.

How long does order processing take?

Most orders are processed within 2–5 business days before shipment.

How long does shipping take?

Estimated delivery times after processing:

• Lower 48 United States: 3–7 business days

Delivery times may vary during holidays, peak seasons, or carrier delays.

Do you offer free shipping?

Yes. Free standard shipping is available within the contiguous lower 48 United States.

Additional shipping charges may apply to Alaska or Hawaii orders.

Do you ship internationally?

At this time, we only ship within the United States.

Will I receive tracking information?

Yes. Tracking information is emailed once your order ships.

Can I change or cancel my order?

Orders may only be changed or canceled within 4 hours of purchase and before production or fulfillment begins.

Once production begins, orders can no longer be changed or canceled.

Do you accept returns or exchanges?

Because all items are made-to-order, we only accept returns or replacements for:

• Defective items
• Damaged items
• Incorrect items received

What if my item arrives damaged or incorrect?

Please contact us within 7 days of delivery at:

support@americanflagshirtsco.com

Include:

• Your order number
• A screenshot or copy of your order confirmation
• Clear photos showing the issue

How do refunds work?

Approved refunds are returned to the original payment method used during checkout.

Processing times may vary depending on your payment provider.

What payment methods do you accept?

We accept secure payments through Stripe, PayPal, Google Pay, Link, Visa, Mastercard, and other supported payment methods shown at checkout.

Is checkout secure?

Yes. Our website uses secure SSL encryption and trusted payment processors to help protect your information during checkout.

How can I contact customer support?

Email:
support@americanflagshirtsco.com

Website:
https://americanflagshirtsco.com

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